Effective Date: 15th of October, 2024
1. Overview
These Terms and Conditions govern your participation in Sunrun LLC’s communication programs, including SMS, voice, and email messages. By opting in, you agree to receive messages from Sunrun LLC according to the preferences selected on the opt-in form. Your participation is voluntary, and you can opt-out at any time.
2. Program Description
- Program Name: Sunrun LLC Messaging Programs
- Communication Types: SMS, voice, and email messages for marketing, support, and transactional purposes.
- Message Frequency: Msg frequency varies based on your preferences and interactions.
3. Consent and Opt-In Requirements
By subscribing to our messaging programs:
- You provide express consent to receive marketing and support SMS messages, voice calls, and emails.
- Consent is not a condition for purchase of any products or services.
- You acknowledge that message and data rates may apply depending on your carrier.
4. Opt-Out Instructions
You may withdraw consent or unsubscribe from any or all communication types at any time:
- SMS: Reply STOP to any SMS message to opt-out of future messages.
- Voice: Contact 6149064355 to opt-out of voice calls.
- Email: Click the unsubscribe link in any email message.
After opting out, you will receive a final confirmation message indicating you will no longer receive communications from Sunrun LLC.
5. Help and Support
For assistance:
- SMS: Reply HELP to any SMS message.
- Phone: Call us at 6149064355.
- Email: Contact us at michaelw@sunrunllc.com.
6. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and share your information.
7. Message and Data Rates
Message and data rates may apply to SMS communications. Your carrier’s standard messaging and data charges may apply to any messages we send. Sunrun LLC is not responsible for these charges.
8. Liability and Disclaimers
- Service Availability: Message delivery may be delayed or impacted by factors beyond our control, such as your carrier’s network availability.
- No Warranty: Sunrun LLC is not responsible for technical errors or network issues that may delay or prevent delivery of messages.
9. Prohibited Conduct
You agree not to:
- Use our messaging programs to engage in unauthorized or illegal activities.
- Interfere with or disrupt our services, including spoofing or misrepresenting your identity.
10. Data Sharing and Third-Party Vendors
Sunrun LLC will not share your opt-in data with third parties for marketing purposes. However, we may use third-party providers to assist in delivering messages and manage communication campaigns.
11. Changes to the Program and Terms
We reserve the right to change or terminate our messaging programs or modify these terms at any time. Updates will be posted on our website, and significant changes will be communicated via email or SMS.
12. Contact Information
If you have questions about these terms, please contact us:
Phone: 6149064355
Email: michaelw@sunrunllc.com
Address: 2001 Westview Dr, Findlay, Ohio, 45840, United States
13. Age Restrictions
Our services are intended for individuals aged 18 or older. For age-restricted services or products, additional verification may be required at the time of opt-in.
14. Governing Law
These terms are governed by the laws of Ohio, without regard to its conflict of law provisions.